:root{--ink:#18302c;--muted:#64746f;--brand:#154b43;--brand2:#1f6b59;--paper:#f6f7f3;--white:#fff;--line:#dce2dc;--gold:#cfaa62;--red:#b9443e;--orange:#d47d2d;--shadow:0 12px 35px #17372f13}*{box-sizing:border-box}html{background:var(--paper);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}body{margin:0;min-height:100vh;background:linear-gradient(135deg,#f8f8f4,#eef2ed)}a{color:inherit}button,input,select,textarea{font:inherit}.topbar{height:72px;padding:0 max(22px,calc((100vw - 1240px)/2));display:flex;align-items:center;gap:28px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}.brand{display:flex;align-items:center;gap:11px;text-decoration:none;font-weight:750}.brand small{display:block;color:var(--muted);font-weight:500;font-size:10px;letter-spacing:.08em}.brandmark{display:grid;place-items:center;width:38px;height:38px;background:var(--brand);color:white;border-radius:10px;font-weight:800;letter-spacing:-.05em}.brandmark.large{width:56px;height:56px;margin:auto;border-radius:15px}.topbar nav{margin-left:auto;display:flex;align-items:center;gap:8px}.topbar nav>a,.link-button{border:0;background:none;padding:10px 12px;text-decoration:none;color:#42544f;cursor:pointer;border-radius:8px}.topbar nav>a:hover,.link-button:hover{background:#edf3ef}.topbar .nav-primary{background:var(--brand)!important;color:#fff}.nav-toggle{display:none;margin-left:auto}.shell{max-width:1240px;margin:auto;padding:42px 22px 80px}.auth-shell{display:grid;place-items:center;min-height:100vh}.page-head,.ticket-header,.section-head{display:flex;justify-content:space-between;align-items:end;gap:24px;margin-bottom:28px}.page-head h1,.ticket-header h1{font-size:clamp(34px,5vw,58px);letter-spacing:-.045em;margin:3px 0 0;line-height:1.05}.section-head{margin-top:40px}.section-head h2{margin:3px 0}.eyebrow{font-size:11px;font-weight:800;letter-spacing:.16em;color:var(--brand2);margin:0}.lead{font-size:17px;color:var(--muted);line-height:1.6;max-width:720px}.fineprint,.privacy-note,label small{font-size:12px;color:var(--muted);line-height:1.45}.privacy-note{display:block;background:#fff5dc;border-left:3px solid var(--gold);padding:9px 12px;margin-top:8px}.button{display:inline-flex;justify-content:center;align-items:center;border:1px solid transparent;border-radius:9px;padding:12px 17px;text-decoration:none;font-weight:750;cursor:pointer}.button.primary{background:var(--brand);color:#fff}.button.primary:hover{background:#0e3933}.button.secondary{background:#e2ede7;color:var(--brand);border-color:#b9d0c3}.button.ghost{border-color:var(--line);background:white}.button.danger{border-color:#e7c1be;background:#fff0ef;color:#8e2e2a}.button.full{width:100%;margin-top:8px}.button-row{display:flex;gap:8px}.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:24px;box-shadow:var(--shadow)}.stat-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}.stat{padding:18px;border:1px solid var(--line);border-radius:12px;background:#fff;text-decoration:none;box-shadow:var(--shadow)}.stat strong{display:block;font-size:30px}.stat span{font-size:12px;color:var(--muted)}.ticket-list{border:1px solid var(--line);border-radius:13px;overflow:hidden;background:#fff}.ticket-row{display:grid;grid-template-columns:8px 1fr auto 20px;gap:14px;align-items:center;min-height:76px;padding:11px 18px;text-decoration:none;border-bottom:1px solid var(--line)}.ticket-row:last-child{border:0}.ticket-row:hover{background:#f1f6f2}.ticket-main{display:flex;flex-direction:column;gap:4px}.ticket-main small{color:var(--muted)}.priority{width:8px;height:35px;border-radius:5px;background:#93a29d}.priority.urgent{background:var(--orange)}.priority.emergency{background:var(--red)}.badge{display:inline-flex;align-items:center;padding:6px 10px;border-radius:99px;background:#edf1ee;color:#4d615b;font-size:12px;font-weight:700;white-space:nowrap}.badge.large{font-size:14px;padding:9px 14px}.status-new,.status-question{background:#fff0d4;color:#80551e}.status-in_progress{background:#dcefe9;color:#185949}.status-completed,.status-reviewed{background:#e8e4f5;color:#564581}.status-billed{background:#e8eee9;color:#52625b}.empty{padding:50px;text-align:center;color:var(--muted)}.filterbar{display:grid;grid-template-columns:2fr 1fr 1fr auto;gap:12px;align-items:end;background:#fff;padding:16px;border:1px solid var(--line);border-radius:13px;margin-bottom:16px}.stack{display:grid;gap:13px}label{display:grid;gap:6px;font-size:13px;font-weight:700;color:#445650}input,select,textarea{width:100%;border:1px solid #bdc9c2;border-radius:8px;padding:11px 12px;background:#fff;color:var(--ink)}input:focus,select:focus,textarea:focus{outline:3px solid #b9daca;border-color:var(--brand2)}textarea{resize:vertical}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.span-2{grid-column:span 2}.actions{display:flex;justify-content:flex-end;gap:10px;margin-top:8px}.narrow{max-width:860px;margin:auto}.login-card{width:min(520px,100%);background:#fff;border:1px solid var(--line);border-radius:20px;padding:40px;text-align:center;box-shadow:0 30px 80px #17372f1f}.login-card h1{font-size:42px;line-height:1.05;letter-spacing:-.04em}.login-card .stack{text-align:left;margin-top:28px}.flash{padding:13px 16px;border-radius:9px;margin-bottom:18px;background:#e8eeea}.flash.success{background:#e2f1e7;color:#235a35}.flash.error{background:#ffebea;color:#852f2a}.ticket-header{align-items:center}.back{display:inline-block;margin-bottom:16px;text-decoration:none;color:var(--muted)}.detail-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(320px,1fr);gap:18px;align-items:start}.main-detail h2{font-size:18px;margin-top:30px}.meta-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;border-bottom:1px solid var(--line);padding-bottom:20px}.meta-grid small{display:block;color:var(--muted);margin-bottom:5px}.description{font-size:17px;line-height:1.65;white-space:pre-wrap}.photo-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.photo-grid img{width:100%;height:150px;object-fit:cover;border-radius:8px}.entry-list>div{display:flex;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}.entry-list span{display:flex;flex-direction:column;gap:4px}.entry-list small{color:var(--muted)}.action-panel{display:grid;gap:14px}.action-panel .card{box-shadow:none}.action-panel form+form{margin-top:14px}.action-panel details{border-top:1px solid var(--line);padding:14px 0}.action-panel summary{font-weight:750;cursor:pointer;margin-bottom:12px}.approval{background:#fff3d9;border-radius:9px;padding:14px;margin:10px 0}.timeline{list-style:none;padding:0;margin:0}.timeline li{border-left:2px solid #c6d6cd;padding:0 0 17px 14px}.timeline small{display:block;color:var(--muted);margin-top:3px}.admin-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.admin-grid>details>summary{font-size:19px;font-weight:800;cursor:pointer}.admin-grid>details>summary span{float:right;color:var(--muted)}.simple-list{list-style:none;padding:0;max-height:280px;overflow:auto}.simple-list li{padding:10px 0;border-bottom:1px solid var(--line)}.simple-list li span{display:flex;flex-direction:column}.simple-list small{color:var(--muted)}.divider{border-top:1px solid var(--line);padding-top:18px;margin-top:15px}.check{display:flex;grid-template-columns:auto 1fr;align-items:center}.check input{width:auto}.arrow{font-size:24px;color:#99a6a1}
@media(max-width:900px){.stat-grid{grid-template-columns:repeat(3,1fr)}.detail-grid{grid-template-columns:1fr}.admin-grid{grid-template-columns:1fr}.meta-grid{grid-template-columns:1fr 1fr}.topbar{height:auto;min-height:64px;padding:12px 18px;flex-wrap:wrap}.nav-toggle{display:block;border:1px solid var(--line);background:white;border-radius:8px;padding:9px 12px}.topbar nav{display:none;width:100%;flex-direction:column;align-items:stretch}.topbar nav.open{display:flex}.topbar nav>a,.link-button{text-align:left;width:100%}}
@media(max-width:620px){.shell{padding:28px 14px 70px}.page-head,.ticket-header{align-items:flex-start;flex-direction:column}.page-head h1,.ticket-header h1{font-size:37px}.stat-grid{grid-template-columns:repeat(2,1fr)}.filterbar,.form-grid{grid-template-columns:1fr}.span-2{grid-column:auto}.ticket-row{grid-template-columns:6px 1fr 16px}.ticket-row .badge{grid-column:2}.ticket-row .arrow{grid-column:3;grid-row:1/3}.meta-grid{grid-template-columns:1fr 1fr}.photo-grid{grid-template-columns:1fr 1fr}.login-card{padding:28px 20px}.login-card h1{font-size:34px}.actions{flex-direction:column-reverse}.actions .button{width:100%}}

.site-footer{display:flex;justify-content:center;gap:1rem;padding:1.5rem;color:var(--muted);font-size:.85rem}.site-footer a{color:inherit}.prose{max-width:820px;margin:auto}.prose h2{margin-top:1.7rem}

/* Franz-Sales-Haus-inspiriertes Farbsystem: Aubergine, Sonnengelb, Anthrazit und helle Flächen. */
:root{--ink:#141921;--muted:#616671;--brand:#751f64;--brand2:#5e1950;--paper:#f8f6f8;--line:#e3d2e0;--gold:#fcc42e;--red:#b4233a;--orange:#c66b13;--shadow:0 12px 35px #751f6412}
body{background:linear-gradient(135deg,#fff,#f6eff5)}
.topbar{border-bottom:3px solid var(--gold)}
.brandmark{box-shadow:inset 0 -4px var(--gold)}
.topbar nav>a,.link-button{color:#34313a}
.topbar nav>a:hover,.link-button:hover{background:#f4eaf2}
.eyebrow{color:var(--brand)}
.privacy-note{background:#fff8d9}
.button.primary:hover{background:var(--brand2)}
.button.secondary{background:#f0e2ed;border-color:#d4adcc}
.stat strong{color:var(--brand)}
.ticket-row:hover{background:#fbf4f9}
.priority{background:#a6a1a8}
input,select,textarea{border-color:#c9bbc6}
input:focus,select:focus,textarea:focus{outline-color:#fce8a6;border-color:var(--brand)}
.login-card{box-shadow:0 30px 80px #751f641f}
.timeline li{border-left-color:#d4adcc}
fieldset{border:1px solid var(--line);border-radius:9px;padding:12px;display:grid;gap:9px}legend{padding:0 6px;font-weight:750;color:var(--ink)}
